Privacy Policy

1. Information We Collect

We collect different types of data to deliver and improve our Service effectively.

1.1 Personal Data

While using our Service, we may request certain personally identifiable information ("Personal Data") to contact or identify you. This may include:

• Email address
• Full name
• Payment details (handled securely via third-party processors)
• License or subscription information

1.2 Usage Data

We may collect data on how you access and interact with the Service ("Usage Data"), including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device identifiers and diagnostic data

1.3 Security Data

For antivirus protection, we collect anonymized security-related information such as:

• File hashes from scans
• Threat detection records
• System performance metrics
• Scan results and logs (anonymized)

2. How We Use Your Information

We use collected information for purposes including:

• Operating and maintaining the Service
• Notifying you about updates or changes
• Providing interactive features when chosen by you
• Delivering customer support
• Analyzing usage data to enhance the Service
• Monitoring system performance and usage
• Detecting and preventing technical and security issues
• Sending news, offers, and information about related services, unless you opt out

3. Data Protection and Security

Protecting your data is a priority. We implement appropriate technical and organizational measures to safeguard your Personal Data against unauthorized access, loss, or damage.

Security measures include:

• Encryption of sensitive information in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Staff training on data security
• Established incident response procedures

While we use industry-standard practices, no online data transmission or storage is fully secure. Absolute protection cannot be guaranteed.

4. Data Retention

Personal Data is kept only as long as necessary for the purposes outlined here or to comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally stored for shorter periods, unless needed for security, Service improvement, or legal reasons.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your Personal Data, including:

5.1 Access

You can request a copy of the personal data we hold about you.

5.2 Correction

You may request correction of inaccurate or incomplete information.

5.3 Deletion

You can request erasure of your data under certain conditions.

5.4 Restriction

You may request that we limit processing of your Personal Data.

5.5 Objection

You have the right to object to certain processing activities.

5.6 Data Portability

You can request transfer of your data to another organization or yourself where applicable.

6. Third-Party Services

We may engage trusted third-party providers to deliver or support the Service. These parties only access your data to perform tasks on our behalf and cannot use it for other purposes.

7. Updates to This Policy

This Privacy Policy may change over time. We will post updates here and revise the "Last updated" date. Please review periodically.

8. Contact Information

For questions regarding this Privacy Policy, contact us:

• Email: privacy@ai-vira.com
• Website: Contact Us
• Mail: 60 Hampton Village Plaza, St. Louis, MO 63109, USA